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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Purmo products

The group "New Technologies" offers for review the products of the plant Purmo: panel radiators, steel radiators 200 mm, horizontal and vertical decorative radiators, tubular radiators, convectors, duct convectors, towel rails, underfloor heating systems, pipe systems
  • Decorative radiators Purmo
    Decorative radiators
    KOS V, Faro V, Tinos V, Paros V, etc.
  • Narbonne convectors Purmo
    Narbonne convectors
    V, VT, V VT, etc.
  • Aura Convectors Purmo
    Aura Convectors
    Comfort, Basic, Bench, etc.
  • Channel convectors Purmo
    Channel convectors
    Aquilo FMK, F1T, F1P, F2C, etc.
  • Steel radiators Purmo
    Steel radiators
    CV, CVM, FC, FCVM, RCV, etc.
  • Pipe systems Purmo
    Pipe systems
    CLEVERFIT et al.
  • Underfloor heating Purmo
    Underfloor heating
    Rolljet et al.
  • Heated towel rails Purmo
    Heated towel rails
    SAN, SAC, RAT, MAU, JAV, etc.
  • Steel radiators 200 mm Purmo
    Steel radiators 200 mm
    CV 200 , FCV 200 , FFCV 200 , etc .
  • Tubular radiators Purmo
    Tubular radiators
    2300, 5016, DBH6150, DT2100, etc.
  • Decorative radiators Purmo
    Decorative radiators
    KOS V, Faro V, Tinos V, Paros V, etc.
  • Narbonne convectors Purmo
    Narbonne convectors
    V, VT, V VT, etc.
  • Aura Convectors Purmo
    Aura Convectors
    Comfort, Basic, Bench, etc.
  • Channel convectors Purmo
    Channel convectors
    Aquilo FMK, F1T, F1P, F2C, etc.
  • Steel radiators Purmo
    Steel radiators
    CV, CVM, FC, FCVM, RCV, etc.
  • Pipe systems Purmo
    Pipe systems
    CLEVERFIT et al.
  • Underfloor heating Purmo
    Underfloor heating
    Rolljet et al.
  • Heated towel rails Purmo
    Heated towel rails
    SAN, SAC, RAT, MAU, JAV, etc.

NEW TECHNOLOGIES GROUP

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